The HARCATUS Tri-County Community Action provides utility assistance programs for low-income individuals and families in Tuscarawas County. Their services include help with electric, gas, and heating bills through programs like HEAP (Home Energy Assistance Program), as well as seasonal crisis programs.
These programs are designed to prevent shutoffs and help households stay safe during extreme weather conditions.
🕒 Hours
- Monday – Friday: Typical business hours
- ⏰ Appointment may be required for assistance applications
📍 Location
- 875 Blake Ave
- New Philadelphia, OH 44663
📞 Contact
- Phone: (330) 343-8770
- 🌐 Website: https://www.harcatus.org
🧺 Services
- 🔌 Electric & gas bill assistance (HEAP)
- ❄️ Winter Crisis Program (help prevent heating shutoff)
- ☀️ Summer Cooling Program (fans, AC support, bill help)
- 🏠 Weatherization (reduce long-term energy costs)
✅ Requirements
- Income must typically be at or below ~175% of federal poverty level
- Documentation required (ID, utility bills, proof of income)
- Some programs require:
- Disconnect notice OR
- Medical need (for summer cooling)
💲 Cost
- ✅ Free to apply and receive assistance (if eligible)
💡 Tips
- 📞 Apply before shutoff if possible — crisis programs fill quickly
- 🧾 Bring all documents to avoid delays
- ❄️ Winter and summer programs are seasonal, so timing matters
- 🤝 Ask about other supports (they often help with more than utilities)
