LSS 211 Central Ohio helps families and individuals connect to essential community resources. By calling or visiting online, you can receive personalized referrals for housing, utilities, food, healthcare, and other supportive services in Franklin County.
📞 Contact Information
📱 Dial: 211
☎️ Alternate Phone: 614-221-2255
🌐 Website: https://lssnetworkofhope.org/211centralohio
⏰ Hours of Availability
🕗 Monday – Friday
8:00 AM – 8:00 PM
(Closed weekends and major holidays)
📍 Location
📌 1105 Schrock Rd., Suite 100
Columbus, OH 43229
👨👩👧👦 Who This Resource Serves
✔️ Open to all Franklin County residents
✔️ Free and confidential
✔️ Available to individuals, families, caregivers, and advocates
🛠️ Support & Referrals Available
LSS 211 provides information and referrals to trusted local agencies based on your specific needs.
☐ Utility Assistance ⚡💧
Referrals for electric, gas, water, and other utility payment assistance programs.
☐ Housing Support Referral 🏠
Connections to rental assistance, eviction prevention, shelters, and housing stability services.
☐ Community / Social Services Referral 💙
Help finding food resources, healthcare, mental health support, transportation, employment services, and more.
🧑💼 How It Works
1️⃣ Call 211 to speak with a trained resource specialist
2️⃣ Share your needs and location
3️⃣ Receive customized referrals to local programs and services
💡 FACCES Family Tip
You don’t need to know exactly what help you’re looking for. 211 specialists can help you talk through your situation and identify the right next steps.
🔄 Last Reviewed
1/27/2026
